Documentation - Novalistic.ai

Getting Started

Welcome to Novalistic.ai. This guide will help you quickly integrate our AI-powered chatbot and automation solutions into your business operations and start delivering better, faster, and more efficient customer experiences.

Our platform is designed to be flexible and easy to set up, whether you are a technical team using our API or a business user integrating our no-code tools.

Quick Start Guide

Choose Your Plan

Select the package that best fits your business needs from our pricing page

Sign Up & Access Dashboard

Create your account and access your Novalistic.ai dashboard where you'll manage all chatbot settings

Configure Your Chatbot

Customize conversation flows, set language options, define business rules, and personalize according to your brand voice

Integrate

Connect your chatbot to your website, messaging platforms, or internal systems using our widget or API

Go Live

Test your configuration and launch your AI chatbot to start engaging with your customers 24/7

Integration Methods

1. Website Widget Integration

The fastest way to add Novalistic.ai to your website is by using our lightweight widget. Once installed, the chatbot will automatically appear on your selected pages and begin responding to visitors based on your configuration:


                                <script src="https://cdn.novalistic.ai/widget.js"></script>

                                <script>

                                  Novalistic.init({

                                    apiKey: 'YOUR_API_KEY',

                                    language: 'auto',

                                    position: 'bottom-right'

                                  });

                                </script>

2. API Integration

For advanced or custom use cases, you can integrate Novalistic.ai directly into your applications using our REST API. This method is ideal for mobile apps, internal tools, and custom platforms:


                                POST https://api.novalistic.ai/v1/chat

                                

                                Headers:

                                Content-Type: application/json

                                Authorization: Bearer YOUR_API_KEY

                                

                                Body:

                                {

                                  "message": "Hello, I need help",

                                  "userId": "unique_user_id",

                                  "language": "en"

                                }

3. Platform Integrations

Novalistic.ai can also be connected to your communication channels. These integrations are managed directly from your dashboard:

📱 WhatsApp Business

Connect via WhatsApp Business API for instant messaging

💬 Facebook Messenger

One-click integration for social media engagement

💻 Website Live Chat

Embedded chat widget for your site visitors

📞 Voice AI

Optional voice-enabled phone support

Configuration & Customization

🌍 Language Settings

Novalistic.ai supports 95+ languages with flexible detection options:

Auto-detect: Automatically detects and responds in the user's language

Fixed Language: Set one default language for all conversations

Multi-language: Allow users to switch languages during chat

🎨 Brand Customization

Personalize your chatbot to match your brand identity:

✓ Custom colors, logo, and fonts

✓ Welcome messages and greetings

✓ Business hours and offline responses

✓ Quick reply buttons and menus

✓ File upload and document sharing

✓ Human agent handoff when needed

Advanced Features

🔄 Workflow Automation

Create custom conversation flows and task sequences tailored to your business processes

🔗 CRM Integration

Connect seamlessly with platforms like HubSpot, Salesforce, and other leading CRM systems

📊 Analytics Dashboard

Monitor conversations, track performance metrics, and measure your ROI in real-time

🧪 A/B Testing

Compare different message strategies and optimize for better engagement and conversion

🤖 Custom AI Training

Train the chatbot using your own data, documents, FAQs, and knowledge base

Best Practices

✅ Do

→ Test your bot before launch
→ Monitor conversations regularly
→ Continuously improve with analytics
→ Provide path to human support
→ Keep responses natural and friendly

❌ Don't

Overwhelm users with too many options
Use overly technical or robotic language
Ignore negative feedback
Set unrealistic expectations
Forget to update content over time

Troubleshooting

Common Issues

Chatbot not appearing: Make sure the widget code is correctly installed
Slow responses: Check your internet connection or system status
Wrong language: Verify language configuration settings
Authorization error: Ensure your API key is valid and active

If problems persist, please contact our support team.

Need Help?

Our team is ready to support you with setup, customization, and optimization.

Support Options

Help Center - Browse articles and guides
Email Support - Get personalized assistance
Live Chat - Talk to us in real-time (via dashboard)
FAQs - Quick answers to common questions
Interactive Demo - See our chatbot in action

Ready to Get Started?

Our support team is here to assist you with implementation and optimization.

Contact Support