Quick answers to help you understand Novalistic.ai better
You can have your AI chatbot up and running in as little as 15 minutes. Simply choose your plan, sign up, and follow our quick integration guide. Most businesses are fully operational within 24 hours.
Not at all! Our platform is designed for everyone. If you can copy and paste a simple code snippet, you can integrate our chatbot. For more complex integrations, our technical documentation and support team are here to help.
Yes! Contact us to discuss trial options and see how our solution works for your specific business needs.
We support multiple major languages with natural understanding. Our AI doesn't just translate—it comprehends cultural context and regional variations to provide authentic conversations.
Yes! Our voice AI can handle incoming calls, make outbound calls, and seamlessly switch between text and voice during conversations. It sounds natural and can understand accents and speech patterns.
Our system intelligently escalates to a human agent when needed. You can set custom triggers for handoff, and the human agent receives full conversation context for a smooth transition.
Absolutely! You have full control over responses, conversation flows, branding, and behavior. Train it on your specific business data, adjust tone and style, and update responses anytime through your dashboard.
We integrate with virtually any platform: websites, WhatsApp, Facebook Messenger, SMS, phone systems, CRM systems (Salesforce, HubSpot, etc.), helpdesk software, and custom APIs. If you need a specific integration, just ask!
Yes! Our chatbot works with any website platform—WordPress, Shopify, Wix, custom-built sites, you name it. Simply add our widget code, and it's ready to go. No conflicts, no complications.
Definitely. We provide SDKs for iOS and Android, plus REST API access for complete flexibility. Our chatbot is fully responsive and optimized for mobile experiences.
Contact us to learn about trial options and explore our features before making a commitment.
Never. What you see is what you pay. No setup fees, no hidden charges, no surprise bills. All our pricing is transparent and published on our pricing page.
Yes, anytime. You can switch plans instantly through your dashboard. If you upgrade, you're only charged the prorated difference. If you downgrade, we credit the remaining balance to your account.
We'll notify you when you're approaching your limits. You can either upgrade to a higher plan or purchase additional capacity as needed. Your chatbot never stops working.
Absolutely. We use enterprise-grade encryption, secure data centers, and follow industry-standard security practices. Your data is protected both in transit and at rest.
You do. All conversation data belongs to you. We never sell or share your data with third parties. You can export or delete your data anytime.
Yes, we follow GDPR and other major privacy regulations. We provide tools for data requests, deletion, and compliance reporting. Contact us for specific compliance requirements.
We provide email support for all plans, live chat for Growth and Enterprise, and dedicated phone support for Enterprise customers. Our average response time is under 2 hours.
Yes! We offer onboarding sessions, video tutorials, detailed documentation, and for Enterprise customers, dedicated training sessions for your team.
Absolutely. Our team can handle the entire implementation for you, from initial setup to custom workflow creation. Enterprise plans include dedicated implementation support.
Our clients typically see: significant reduction in support costs, improved customer satisfaction, 24/7 availability, fast response times, and better lead capture and conversion rates.
Our AI is highly accurate in understanding and responding to customer queries. It continuously learns from interactions and improves over time. You can always review and adjust responses through your dashboard.
Yes! Our AI learns from every conversation, adapting to your specific business needs and customer patterns. You can also manually train it on new scenarios and FAQs anytime.